Privacy Policy

Last updated: November 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information in compliance with the Personal Data Protection Act (PDPA) of Singapore.

1. Information We Collect

We may collect personal data such as:

  • Name, contact number, and email address
  • Billing and delivery addresses
  • Payment and transaction details
  • Website usage data via cookies or analytics

This information is collected when you create an account, make a purchase, subscribe to updates, or interact with our customer service team.

 

2. How We Use Your Information

Your data may be used to:

  • Process and deliver orders
  • Provide after-sales support and warranty service
  • Communicate updates, offers, or promotions (only if you opt-in)
  • Improve our website, products, and services
  • Comply with legal or regulatory requirements

We will never sell or share your personal data with unauthorised parties.

 

3. Data Security

All personal data is stored securely and protected using encryption and restricted access.

Payment transactions are processed through secure, PCI-compliant third-party gateways.

While we take all reasonable precautions, no online platform can guarantee absolute security.

 

4. Third-Party Services

We may work with delivery, logistics, and marketing partners to fulfil orders and improve our services.

These providers only receive the information necessary to perform their functions and are bound by confidentiality agreements.

 

5. Cookies & Tracking

Our website uses cookies to personalise your experience and analyse web traffic.

You can modify your browser settings to disable cookies at any time, though some site features may be limited.

 

6. Data Retention & Access Rights

Personal data is retained only as long as necessary for the purposes stated above or as required by law.

You may request access to, correction, or deletion of your personal data by contacting info@t1glass.com.

 

7. Policy Updates

We may update this policy periodically. The latest version will always be available on this page. Continued use of the site indicates your acceptance of any changes.

 

8. Contact Us

For privacy concerns, data access requests, or general inquiries:

info@t1glass.com.